Frequently Asked Questions

Find quick answers for clients and partners below.

For Clients

Everything you need to know about our virtual tour services

What do I receive when I order a virtual tour?

You receive a complete HTML5 virtual tour package. This includes all the files needed to host the tour on your own website or server. We also offer secure hosting solutions if you prefer.

How long does it take to create a tour?

After the on-site capture is complete, our production team typically delivers the final virtual tour within 2-3 business days.

How much does a virtual tour cost?

The cost depends on the size and scope of your project. Contact us for a custom quote. Our pricing is transparent and project-based.

Do you work in my city/country?

Most likely! We have a growing network of City Partners worldwide. Tell us your location when you get in touch, and we'll confirm coverage.

Can I embed the tour on my website?

Absolutely. The HTML5 tour we deliver is designed to be easily embedded on any website, just like a YouTube video.

For Partners

Join our global network and grow your photography business

What are the technical standards for the 360° camera?

We require cameras capable of producing high-resolution, professional-grade imagery. Common models include Insta360 Pro Series, Ricoh Theta Z1, and similar. Specific details are provided during onboarding.

How does the commission structure work?

You earn a fixed commission fee for each project you capture. The fee is based on the project scope and is agreed upon before you accept the assignment.

How and when do I get paid?

Partners are paid via PayPal or bank transfer within 15 days of project completion and client approval.

Who finds the clients?

GM360 sources clients through our global marketing efforts. We provide you with the project details. You are also welcome to bring your own local clients to the platform for a higher commission rate.

What kind of support do you provide?

We provide a full operations manual, access to our partner portal, and dedicated support from our central team for project coordination and troubleshooting.

Still have questions?

Our team is here to help you get the answers you need.

Get Your Custom Quote